Pomoč & Informacije
Če želite prenesti račun, se prijavite v svoj spletni račun in pojdite na „Moje naročilo“. Tam si lahko ogledate svoje naročilo in prenesete račun.
Please check that the items are eligible for the promotion. If your items are excluded from the promotion, this will explain why the code does not work. Also, promotions usually cannot be combined if your items are already discounted.
The welcome code is only eligible for first time users on certain items (items such as 14k gold are excluded. The full list is in your email). Make sure to check your spam folder. If you don't receive it after 30 minutes, it is possible you entered your email address incorrectly. Please enter it again.
Potrebuješ pomoč?
Pošlji nam e-mail z vsemi relevantnimi informacijami, vključno s podatki o tvojem naročilu, tvojim e-mail naslovom in fotografijami ali videoposnetki okvarjenega blaga.
Ali pa nam napiši sporočilo
Na vsa sporočila, prejeta od ponedeljka do petka, odgovorimo v 24 urah. Na sporočila, prejeta ob koncu tedna, odgovorimo naslednji delovni dan.